General Advice Warning
General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include our FSG and Product Disclosure Statements (PDS) for some products.
Complaints
At Coversafe Insurance Brokers Pty Ltd we are committed to the fair, transparent and timely resolution of complaints and disputes. To this end we have a detailed internal complaints and dispute resolution process. Should you have a complaint about our services, please contact our Complaints Manager as follows:
Address: Level 1, Suite 2, 684 Princes Highway, KOGARAH NSW 2217
Telephone: 02 9553 0833
Email: info@coversafe.com.au
We will do our best to resolve the matter for you quickly to your satisfaction.
In the event that you believe we have not satisfactorily dealt with your complaint or dispute within 30 days, you can refer the matter to the Australian Financial Complaints Authority (AFCA). This is a dispute resolution service, of which we are a member, and is accessible to our clients free of charge.
They may be contacted at:
Address: Australian Financial Complaints Authority Limited, GPO Box 3, Melbourne, VIC 3001
Phone: 1800 931 678
Fax: 03 9613 6399
Email: info@afca.org.au
Website: www.afca.org.au
Disclaimer
The information contained in this site is for general information purposes only and you should seek advice from us to determine which products and services are most appropriate for your needs. Coversafe Insurance Brokers Pty Ltd represents you as our client and always acts in your best interest.
Coversafe Insurance Brokers Pty Ltd
Suite 501, Level 5,
8 Woodville Street,
Hurstville NSW 2220
PO Box 241
Sans Souci NSW 2219
AFSL: 246 618
ABN: 80 003 353 044
Phone: 9553 0833
Fax: 9553 1399
Email: info@coversafe.com.au
Affiliations
